Privacy Policy
Your privacy is important to us. It is Trust Floor 's policy to respect your privacy regarding any information we may collect from you across our website, Trust Floor , and other sites we own and operate.
1. Information We Collect
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
2. Data Retention and Security
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
3. SMS and Mobile Messaging Privacy
We value your privacy regarding our SMS services. Specifically:
- SMS Opt-in: By providing your phone number and opting in through our website forms, you consent to receive text messages from Trust Floor . Consent is not a condition of purchase.
- No Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Third-Party Sharing
We don’t share any personally identifying information publicly or with third-parties, except when required to by law or as explicitly stated in our SMS policy above.
5. External Links
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
6. Cookie Policy
This site uses cookies, which are tiny files downloaded to your computer to improve your experience. We use cookies provided by trusted third parties to serve more relevant content and track site usage.
You can prevent the setting of cookies by adjusting the settings on your browser, though this may downgrade or break certain elements of the site's functionality.
7. User Responsibilities
The user undertakes the responsibility to make appropriate use of the contents and information offered on the site, including but not limited to:
- Not engaging in illegal activities;
- Not spreading propaganda of a racist, xenophobic, or illegal nature;
- Not causing damage to the physical or software systems of Trust Floor .
8. Contact Us
If you have any questions about how we handle user data and personal information, feel free to contact us through our website: https://trustfloors.com/
This policy is effective as of 20 March 2026.